Well-Timed Strategy
WSJ - $29.95
College Students
Frequently Asked Questions
- Q.
- I just opened and paid for my account, why can't I trade?
If you paid for your account today before 4:00 pm ET, your account will be working the next business day. You may call and make trades after you open your account, but the web page is updated once a day and will not allow you to make trades until it is updated. - Q.
- I just made a trade and received a confirmation, but I do not see that trade in my account.
The Account Activity on the web page is updated once a day around 8pm ET and it clearly states through which date it has been updated. If you made a trade earlier today and you received a confirmation, you can assume that trade is in your account. For example, any trade made between the hours of 4:01 pm ET Monday and 4:00 pm ET on Tuesday will show up in the Account Activity page around 8 pm ET Tuesday. - Q.
- What is a stock split and how does it show up on my account?
A stock split is a corporate action to where existing shares are divided up into multiple shares. However the price of the stock is adjusted accordingly. Stock splits usually occur when a company's share price has grown so high that most investors view the shares as too expensive to buy in large quantities. The additional shares from a stock split will show up as a transaction in the account as a purchase of the additional quantity at a price of $0.00. Also the stock price is adjusted to reflect the company's new share price. For instance, lets say you own 100 shares of APPL, which is trading at $100 before the split. Then APPL announces a 2 for 1 split. The net effect would be the share price of the stocks you own would decrease to $50 and in return you would receive an additional 100 shares of stock. Your new total of shares would be (100 old + 100 new) = 200 shares. Stock splits are usually posted the same evening they take effect and will reflect in your portfolio around 7:30PM EST that night. - Q.
- The stock I own undergoes a spin off today and the spin off is not reflected in my portfolio.
A spin-off is the creation of an independent company through the sale or distribution of new shares of an existing business/division of a parent company. A spin-off is a type of divesture. The spun off companies are usually expected to be worth more as an independent entity rather than being a part of a larger company. Here is an example on how this would affect an investor's account. Let's say Company XYZ spins off of Company ABC. As a result anyone who owns 1 share of Company ABC stock will receive 0.50 shares of Company XYZ. So if you own 100 shares of Company ABC at the time of the spin off, then you will receive 50 new shares of XYZ. Spin offs are usually posted the same evening in which they take place and the reflection appears in your account around 7:30PM EST. - Q.
- I have reached my trading limit, can Stock-Trak give me a few more trades?
Trade limits are stipulated by your professor and your professor only. Stock-Trak does not choose how many trades you receive. If you do reach your trade limit, you must ask your professor for permission to receive additional trades. If the professor agrees to allow you more trades, you may increase your trade limit by an additional 100 trades at a cost of $12.00.
If none of the above answered any of your questions, please fill out the help-desk form. Remember to include your name, account number, password and be as descriptive as possible about your question or discrepancy.
Stock-Trak:
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